Your privacy is not just a priority — it is a core commitment kes88. This document transparently explains how we collect, use, protect, and handle your personal data as a registered member of our platform in Malaysia.
Important Note: This Privacy Policy is to be read together with Terms and Conditions us. By using the kes88, you agree to the data processing practices as described here.
kes88 ("we", "Platform") take our responsibility to protect the privacy of every member and user of our services at kes88.onl as well as our official mobile app. This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management.
This policy describes:
This policy applies to all users of the kes88, including website visitors, registered members, promotion participants, and anyone who interacts with our platform in any capacity.
kes88 have never and will never sell members' personal data to any third party for marketing purposes. Your data belongs to you, and we only use it for the purposes clearly stated in this document.
kes88 collect your personal data through various interaction points — during account registration, platform usage, financial transactions and communications with our support team. Below is a summary of the data we collect and the purposes it serves:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, gender | Registration form, KYC |
| Contact Data | Email address, phone number, state of residence | Registration, profile updates |
| Financial Data | Bank account details, deposit and withdrawal records, transaction history | Payment processing, KYC |
| Technical Data | IP address, device type, operating system, web browser, session ID | Automatically during use |
| Game Data | Game history, betting records, wins and losses, favourite games | Automatically during use |
| Communication Data | Support chat history, emails sent to us, feedback | Customer support interactions |
Data We Do Not Collect: kes88 do not store full credit or debit card numbers. All card transactions are processed through PCI-DSS certified payment processors that fully encrypt payment data prior to transmission.
You are responsible for ensuring that all information provided to kes88 is accurate, up to date and complete. Inaccurate information may affect your KYC verification process and withdrawal approvals.
kes88 only use your personal data for purposes that are lawful, relevant and not excessive. Every use of data has a solid legal basis under Malaysia's PDPA 2010. The following are the primary purposes for which your data is used:
1. Account Management and Identity Verification
2. Financial Transaction Processing
3. Platform Service Delivery
4. Security and Compliance
5. Communications and Support
You can opt out of receiving promotional emails at any time by clicking the "Unsubscribe" link in any marketing email we send, or by contacting the support team kes88 directly.
kes88 do not sell, rent or disclose your personal data to third parties for their own marketing purposes. However, in the course of operating the platform, there are certain situations where we need to share your data with trusted parties:
Payment Processors and Financial Institutions
Required financial data is shared with certified payment processors (such as FPX, Touch 'n Go eWallet, and GrabPay providers) solely to process your transactions. All these processors comply with strict PCI-DSS security standards.
Technical Service Providers
We work with trusted third-party technical service providers for functions such as server hosting, security monitoring, and platform analytics. These providers only access data required for their specific functions and are bound by strict confidentiality agreements.
Enforcement Bodies and Authorities
kes88 may be required to disclose your personal data to competent authorities when:
Cross-Border Data Transfer
If your data needs to be transferred outside Malaysia (for example, for server storage purposes), we ensure such transfers are protected by safeguard mechanisms equivalent to the PDPA 2010, including data processing agreements that comply with international standards.
All third parties that work with kes88 are required to comply with the privacy and security standards we set. We conduct regular reviews of our partners to ensure ongoing compliance.
kes88 implement a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. Our security infrastructure is designed on a "defence-in-depth" principle — each layer providing an additional level of protection.
Technical Measures:
Organisational Measures:
While we take all reasonable measures, no security system can be guaranteed 100% safe. In the event of a data breach that may affect your rights, kes88 will notify you within the timeframe prescribed by Malaysian law.
Platform kes88 use cookies and similar tracking technologies to enhance the user experience, maintain session security and understand usage patterns on our platform. The following are the types of cookies we use:
Essential Cookies (Cannot Be Disabled):
Performance and Analytics Cookies:
Managing Cookies:
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect key platform functionality kes88, including the ability to log in and play games. Analytics cookies can be disabled without affecting the core functionality of the platform.
We do not use cookies to track your activity on other websites. Our tracking is limited entirely to your interactions within the platform kes88 only.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. kes88 committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of inaccurate or incomplete data through your account profile.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You can request your data in a machine-readable format for transfer to another platform.
You can request deletion of your personal data, subject to our legal retention obligations.
Under certain circumstances, you may request that we restrict how we process your data.
To exercise any of the above rights, please contact the support team kes88 via live chat on the platform or by email at [email protected]. We will process your request within 14 business days.
kes88 only retain your personal data for as long as necessary for the purposes stated in this policy, or as required by applicable Malaysian law.
| Data Type | Retention Period | Basic |
|---|---|---|
| Active account data | Throughout the active account period | Contract execution |
| Financial transaction records | 7 years after transaction | Legal obligation (AMLA) |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Support communication logs | 3 years | Legitimate business interests |
| Technical and security logs | 12 months | Security and fraud prevention |
| Marketing data (if consented) | Until you unsubscribe | Consent |
When the retention period expires, your data will be securely deleted or anonymized so it can no longer be personally linked to you.
kes88 reserves the right to update or modify this Privacy Policy from time to time in response to changes in law, industry practices, or the development of our platform. The "Last Updated" date at the top of this page will be updated each time a change is made.
For significant changes that affect how we use your personal data, we will provide clear notice via:
Continued use of the platform kes88 after the effective date of those changes will be considered your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any enquiries, concerns or complaints regarding this Privacy Policy or how kes88 handle your personal data, we encourage you to contact us directly:
If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia (JPDP) or the relevant regulatory authority.
Your privacy is the foundation of trust between you and kes88. We are always open to any discussion regarding your data — no question is too small for us to address.
Every security measure we implement is purpose-built to keep your personal data protected — from the moment you register to every transaction you make.
All data transmitted between your device and the platform kes88 protected with 256-bit SSL encryption — the same standard used by leading Malaysian banks to secure online transactions.
kes88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). You can be assured that your data is handled within a strict and transparent legal framework.
Enable 2FA on your account kes88 for an additional layer of security. Even if your password is compromised, 2FA ensures no one can log in without your approval.
kes88 have never and will never sell members' personal data to advertisers or data brokers. Your data is used solely for the purposes clearly stated in this Privacy Policy — no exceptions.
Security team kes88 monitor platform activity around the clock — 24 hours a day, 7 days a week. Any unusual activity will be detected and addressed promptly before it can affect your account.
Identity verification documents submitted during the KYC process are stored in an encrypted environment, with access strictly limited to authorized personnel only kes88.
Answers to the most frequently asked questions by kes88 members regarding personal data protection and account privacy.